> For the complete documentation index, see [llms.txt](https://help.jurisphere.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.jurisphere.ai/resources/errors-and-faqs/list-of-dates-lod-error-job-failed.md).

# List of Dates (LOD) Error: Job Failed

**Issue:**\
In rare cases, after [starting a List of Dates task](/creating-a-list-of-dates.md), you may receive a [notification](/my-account-and-organization/jurisphere-dashboard.md#notification-bell) that the processing has failed. A red ❗ icon or failure message may appear while trying to generate a List of Dates.

<figure><img src="/files/HhZhcpXxCvc1RXuGCK7Z" alt=""><figcaption></figcaption></figure>

> `LOD job failed for: [filename].pdf`

***

**🔍 Why This Happens:**

This can occur due to one or more of the following:

* **Failed OCR**: Some selected files might be scans without a text layer.

{% hint style="info" %}
You can check for and resolve this issue easily on Jurisphere. See how:

[Your files and documents](/file-upload-and-management/your-files-and-documents.md#when-is-manual-ocr-needed) \
[File Options](/file-upload-and-management/your-files-and-documents/file-options.md#apply-ocr-and-re-process)
{% endhint %}

* **Vague or incomplete instructions**: If you've used the “Custom LOD” option, the input prompt may have been unclear or missing required information.
* **Corrupted file or unsupported format**: The document may not have loaded properly.
* **System hiccups**: A brief backend or queue error could have interrupted processing.

***

**🛠 What You Can Do:**

1. **Check for OCR**:
   * Try selecting text in your PDFs. If you can’t, [apply OCR](/file-upload-and-management/your-files-and-documents/file-options.md#apply-ocr-and-re-process) first using the built-in OCR tool.
2. **Clarify custom instructions**:
   * If using a [custom LOD prompt](/creating-a-list-of-dates.md), keep it clear and specific.&#x20;
3. **Retry the job** after resolving these issues.
4. If the error remains, **notify us immediately**:
   * Through your support group
   * Or via the in-app support bot

We’ll investigate and help fix it right away.


---

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